A Unique Countryside Resort located in Pejeng Village is looking for an Operational Manager
Our appeal is all down to our attitude. Simple yet sophisticated. Informal yet luxurious. Elegant yet unpretentious. Intentional yet casual. It’s a commitment to doing the little things brilliantly. We’re justifiably proud of our unique 13-rooms mini resort property with the spiritual feels and the expensive rice paddy views, shaped by the lush interior setting of exotic fruit trees and flowers, as well as the casual mix of Balinese, Javanese and Colonial Style of the Architecture.
We are looking for an enthusiastic Operational Manager, who will take responsibility for ensuring the smooth running day to day operations of the hotel and assignments of the staff. Assist the General Manager in the development and communication of departmental strategies and goals, as well as performing GM role in her absence.
Work closely and communicate effectively with all supervisors and staff of all departments, provide regular directions and on-going information and status reports.
Ensure all staff is properly trained and have the tools and equipments needed to effectively carry out their job functions.
Have a deep understanding of guest needs in order to provide guidance to the staff and to ensure that our guests receive amazing hospitality at all times, that all staff are able to deliver service exceeding guest expectations and enhancing the guest journey at every opportunity.
Handle the internal control for Inventory.
Serving as Manager on duty when needed.
Follow sustainability guidelines and practices as per Omah Apik values.
Understand the organization´s financial performance and budgeting, as the Operational Manager will be directly responsible for contributing to the overall sales growth. Knowledge about preparing sales projections and expense budgets, and analyze profit & loss statements and balance sheets.
And as Omah Apik regularly hosting events of all natures, to organize and ensure the expectations for these events are fulfilled.
Understand the importance of a positive learning environment, by providing specific, timely and respectful coaching and feedback to the staff to ensure operational excellence and to improve individual performance. As a role model to the staff, the Operational Manager also need to be responsible for his own self-development.
To apply for this position, you must be:
A real organiser, who loves leading and motivating your team.
A team player and enjoy hands-on role.
Low profile in joining a work team that is already functioning well together for a few years.
And you must have:
An excellent Communication and Leadership skills, to guide your team to common goals.
Passion for hospitality and deliver service with a smile.
Social skills are a basic requisite.
Adaptability and flexibility.
Preferably Balinese, or Indonesian that has been living in Bali for minimum 1 year, maximum age 40.
Fluent in English and Bahasa Indonesia.
Verifiable experience in Hospitality Industry.